Shipping policy
Shipping Policy
We aim to deliver your order as quickly and smoothly as possible across the GCC.
Shipping Locations
We currently ship across the GCC with a primary focus on:
United Arab Emirates
Saudi Arabia
Processing Time
All orders are processed within 1 to 2 business days
Orders are not shipped on weekends or public holidays
Once your order is confirmed you will receive a confirmation message with your order details
Estimated Delivery Time
United Arab Emirates
Delivery within 2 to 4 business days
Saudi Arabia
Delivery within 3 to 7 business days
Delivery times may vary depending on your location and courier conditions
Shipping Fees
Shipping charges are calculated at checkout based on your location
We may offer free shipping on selected promotions or minimum order value
Order Tracking
Once your order is shipped you will receive a tracking number
You can track your shipment in real time until it reaches your doorstep
Customs Duties and Taxes
For Saudi Arabia some orders may be subject to customs duties or VAT
These charges if applicable are the responsibility of the customer
Delivery Issues
Please ensure your shipping address and contact number are correct
If a delivery fails due to incorrect details the order may be delayed or returned
For any issues contact our support team and we will assist you سريعاً
Need Help
If you have any questions about your order or shipping please contact us anytime
We are here to make your experience smooth and hassle free